FAQs

Half-day game drive : +- 3 hours

Drinks and snacks are provided on game drives.

Yes, from 11 years for game drives & 17 years on game walks.

No, guests are to be escorted by a guide. Guests can freely move around the lodge during the day.

Elephants, Leopard, Lion, Warthog, variety of birds, Buffalo, Painted Dog, Cheetah, Jackal, Giraffe, Hares, Hyaena, Mongoose, Civet, Genets, Honey Badger, Monkey, Bat-eared fox, Zebra, Pangolin, variety of antelope etc.

7 Luxury tented suites.

Suites face the bushveld.

Triple (2 Adults + 1 Child - Double + Single)

No family Suite. We have 2 tented suites next to each other with interleading walk way. The distance between each entrance is +- 4 metres.

Suites 1 - 3 are the closest. Suites 6 and 7 are the furthest.

No. Only in the Main Area.

King size bed, mosquito net, en suite bathroom with bath and outside shower. Inside his and hers shower. Hot water bottle in winter. Fan. Tea & coffee facilities, mosquito repellent, emergency air horn, rechargeable torches, aircons, sherry station, hairdryer.

When guests are on game drives.

Yes, a spa is available.

Outside and inside, Boma dinner. Private dinner can be arranged on the deck or in-room dining.

Yes, Natural Ozone Eco Swimming pool.

We offer transfers to/from Kasane, Vic Falls and Livingstone.

Directions provided on request.

From May to November.

Neutral coloured clothing, warm jacket in winter.

Yes, charging station in main area as well as in each tented suite, adapter available.

Check in: after 12pm Check out: 11am
Earlier check in or late check out can be arranged.

Yes, all suites are accessible. Camp staff know how to assist.

Guests are escorted to their rooms at night, by a guide/camp staff.

News

Exceptional news for travellers between Botswana and Zimbabwe - the Pandamatenga border post is open for business!

This will greatly assist Hideaways clients as it links Camp Kuzuma, on the border of the Chobe National Park in Botswana, with Nantwich, in the north of Hwange National Park in Zimbabwe.

The time to travel is now!

Rooms

Camp Kuzuma has 7 luxury open-plan tented suites situated under a canopy of Mopane trees, designed to look out into the bushveld while providing absolute privacy.
Our 7 tented suites offer luxury and comfort in this magnificent wilderness area. Each suite exudes a romantic and nostalgic ambience with safari memorabilia throughout. All suites are luxurious spaces each with a private sun deck and ensuite canvas bathrooms with high-back Victorian baths, double basins, double inside showers and an outside shower.

Activities

The Kazuma Plains are renowned for their prolific birdlife, making Camp Kuzuma perfect for twitchers. For enthusiasts, some 380 different African bird species are found in this region.

Travellers who wish to engage with the local community can head out on an enlightening cultural visit to the nearby village.

Travellers who wish to engage with the local community can head out on an enlightening cultural visit to the nearby village.

Explore our 11,000 hectare private concession on an open Land Rover. Game drives take place in the early morning and late afternoon to take advantage of cooler weather and optimal animal activity, evening game drives allow guests to experience the bush at night and discover nocturnal animals.  An expert guide and a tracker ensure your wildlife experience will be something to remember.

* Age limits apply

Botswana is known for providing exceptional water-based safari activities. A Chobe River Cruise is not to be missed. Navigate around elephants and hippos in the water and look out for crocodiles and thirsty plains game on the banks of the river.

The Chobe River is a popular and unique spot for fishing. Camp Kuzuma offers a unique fishing experience which includes transfers, all fishing tackle, soft drinks, snacks, lunch on full days, coffee, tea and a selection of alcoholic beverages.

This sensationally slow form of experiential travel fulfils many people’s dreams of a romantic safari holiday. Glide peacefully through the air, suspended in a basket above the bush. Observe the movement of the herds below and receive a bird’s eye view of grassy plains and Ilala Palms.

* Age limits apply

Safety Policies & Procedures
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Conservation & Community

Please visit our website at https://growafricafoundation.org/

Our Vision

A self-sustaining foundation that collaborates with local communities and partners to create and support sustainable social and environmental projects. We strive to be an inspirational foundation instilling a sense of purpose and pride for Jenman African Safaris and Hideaways, as well as their employees, clients, and partners.

Booking T's & C's

Bookings
• info@hideawaysafrica.com +27 (0) 21 671 7729.
• All reservations must be received in writing by email.
• All reservations are subject to availability, and if necessary, rooms will be put on a waiting list on a first come first serve basis.
• All provisional reservations and requests are held for 14 days only, before we require a 20% non-refundable deposit to confirm the reservation, otherwise the booking will expire and be released from our reservation system.
• The lodge requires a final rooming list 30 days prior to guests’ arrival.
• Special dietary requirements to our reservations department at least 30 days prior to arrival date.
• The validity of the rates is as per the rate sheets herewith.
 

Check-in and Check-out
• Check-in time is as from 14h00 on the day of arrival, and check-out is 10h00 on the day of departure.
• A late check-out can be arranged with prior approval of management of the lodge and is subject to the availability of rooms.
• Should an early check-in be required, this must be organized directly with the lodge concerned and will be subject to the availability of rooms.
 

Terms of Payment
• A non-refundable deposit amounting to 20% of the total value of the booking is payable within 14 days of confirming the reservation.
• Full pre-payment to be received 30 days prior to travel. If payment has not been received, we reserve the right to cancel the reservation and our cancellation policy will apply.
• No guest may travel unless we have received full pre-payment.
• A 5% surcharge will be levied for any / all payments made by credit card.
• In the event where the reservation is made less than 30 days before arrival, such reservation must be paid immediately upon presentation of invoice.
• Upon payment, a proof of payment with lodge name and invoice number must be submitted to our central reservations (info@hideawaysafrica.com).

Cancellation / Amendment Policy
• Only written cancellations / amendments will be accepted.
• Kindly ensure that acknowledgments of cancellations/amendments are received by reservations. A reservation will be considered amended / cancelled only once reconfirmed by reservations to the agent /client concerned.
• Should a cancellation be received once a confirmed status is held, 20% of the contracted rate will be charged.
• Cancellation within 60 – 31 days prior to date of travel will incur a 50% cancellation fee.
• Cancellation within 30 – 15 days prior to date of travel will incur a 75% cancellation fee.
• Cancellation within 14 days prior to date of travel or less will incur a 100% cancellation fee.                                      • No refunds will be made for no shows or any unused services due to flight delays, strikes or anything else beyond the control of Hideaways.

Liability
• Hideaways cannot be held liable for any injury, loss of life or damage of any valuables.
• Guests will be asked to sign an indemnity form on arrival at the lodge.
• Guests will be asked to sign a form that confirms that they received their safety briefing.

Terms and Conditions
• Rates are quoted in USD per person.
• Hideaways reserves the right to amend the quoted tariffs should there be any change in the percentage rate of VAT or any other levy, tax or impost becoming payable by the lodges.

info@hideawaysafrica.com +27 (0) 21 671 7729.
• All reservations must be received in writing by email.
• All reservations are subject to availability, and if necessary, rooms will be put on a waiting list on a first come first serve basis.
• All provisional reservations and requests are held for 14 days only, before we require a 20% non-refundable deposit to confirm the reservation, otherwise the booking will expire and be released from our reservation system.
• The lodge requires a final rooming list 30 days prior to guests’ arrival.
• Special dietary requirements to our reservations department at least 30 days prior to arrival date.
• The validity of the rates is as per the rate sheets herewith.

• Check-in time is as from 14h00 on the day of arrival, and check-out is 10h00 on the day of departure.
• A late check-out can be arranged with prior approval of management of the lodge and is subject to the availability of rooms.
• Should an early check-in be required, this must be organized directly with the lodge concerned and will be subject to the availability of rooms.

• A non-refundable deposit amounting to 20% of the total value of the booking is payable within 14 days of confirming the reservation.
• Full pre-payment to be received 30 days prior to travel. If payment has not been received, we reserve the right to cancel the reservation and our cancellation policy will apply.
• No guest may travel unless we have received full pre-payment.
• A 5% surcharge will be levied for any / all payments made by credit card.
• In the event where the reservation is made less than 30 days before arrival, such reservation must be paid immediately upon presentation of invoice.
• Upon payment, a proof of payment with lodge name and invoice number must be submitted to our central reservations (info@hideawaysafrica.com).

• Only written cancellations / amendments will be accepted.
• Kindly ensure that acknowledgments of cancellations/amendments are received by reservations. A reservation will be considered amended / cancelled only once reconfirmed by reservations to the agent /client concerned.
• Should a cancellation be received once a confirmed status is held, 20% of the contracted rate will be charged.
• Cancellation within 60 – 31 days prior to date of travel will incur a 50% cancellation fee.
• Cancellation within 30 – 15 days prior to date of travel will incur a 75% cancellation fee.
• Cancellation within 14 days prior to date of travel or less will incur a 100% cancellation fee.                                                                                                                                                                       • No refunds will be made for no shows or any unused services due to flight delays, strikes or anything else beyond the control of Hideaways.

• Hideaways cannot be held liable for any injury, loss of life or damage of any valuables.
• Guests will be asked to sign an indemnity form on arrival at the lodge.
• Guests will be asked to sign a form that confirms that they received their safety briefing.

• Rates are quoted in USD per person.
• Hideaways reserves the right to amend the quoted tariffs should there be any change in the percentage rate of VAT or any other levy, tax or impost becoming payable by the lodges.

Specials
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Contacts
Alessandra Vianna De Azevedo
Number: +27216717729
Email: Alessa@hideawaysafrica.com
Skype: alessandrajenmansafaris
Reservations
Number: +27216717729
Email: info@hideawaysafrica.com
URL: https://hideawaysafrica.com/enquire-now/